Welcome

Covid Vaccinations for Patients

For our latest Covid-19 Information please go to Further Information; Covid Information.

To book an appointment for your Covid-19 vaccination please visit https://www.nhs.uk/conditions/coronavirus-covid-19/coronavirus-vaccination/book-coronavirus-vaccination/

Last updated 21.03.21

CORONAVIRUS:

We ask ALL our patients to continue to wear a face covering when access the Surgery.  Further guidance can be found here

Important information about the coronavirus (COVID-19)

JOB VACANCY

We currently have a vacancy for a permanent Medical Receptionist to join our patient centred friendly team. We are a five Partner, semi-rural, three site GMS Practice with just over 8,000 patients. We provide high quality, traditional patient centred care, in a beautiful part of Cornwall.

You will need a flexible approach to working.

Previous experience not essential.

Please contact Amber Dudley for a job description & application form.

Closing Date: 27/07/2021

Reference ID: AD/REC/2021

Application deadline: 27/07/2021

Job Types: Full-time, Part-time, Permanent

Schedule:

• 10 hour shift
• Day shift
• Monday to Friday
• Overtime
• Weekends

Experience:

• Medical Receptionist: 1 year (preferred)

Work remotely:

• No

Let us know you are here

You can now let us know you have arrived via your text reminder.  Please click on the link upon arrival, enter your date of birth and that will book you into your appointment.

Please ensure we have an up-to-date mobile number for you to ensure you are receiving your appointment reminders.

Help at Hand Community Information App:   

The Help at Hand community info App provides you with easy access to the latest support services available in the Fowey area, by telephone and online.

This App is available via the App Store (iPhone, iPad) or Google Play (Android).

The App and most of the services listed on it are completely free of charge.

Please share with your friends, family and work colleagues. We aim to make sure all these support services are available to everyone.

Thank you and keep safe.

https://apps.apple.com/us/app/help-at-hand-community-info/id1441107175

https://play.google.com/store/apps/details?id=community.hand.help

https://hand.community/

Self Referrals to the NHS Volunteer Responders scheme

If you feel you are vulnerable at home during the COVID-19 pandemic, and you would benefit from the NHS Volunteer Responders you can self-refer to the scheme rather than depending on us or other professionals to refer you. 

The number to make a self-referral is: 0808 1963646.

The volunteers can help you with shopping, prescription deliveries, biological sample collection and transport to medical appointments.

Domestic Abuse

If you are experiencing domestic abuse you can seek support by ringing the National Domestic Abuse Helpline on 0808 2000 247 or, if an emergency, please dial 999.

Medication:

Your medication will be issued as normal.  However, you will also no longer be able to come into the surgery to collect prescriptions.  This is to prevent too many people in the waiting area.  All prescriptions will need to be sent electronically to the chemist (for this we will need your consent - please call reception and tell them that you would like your prescriptions to go electronically and to which chemist). 

Order prescriptions online (links below).

Please order your medication 7 days in advance, this will allow us time to process your prescription whilst ensuring you don’t run out.  Prescription requests WILL NOT be taken by telephone.  We are not able to process more than a months' worth of medication at a time.  This is to prevent stock piling and creating a lack of available medication for the whole country.

Appointments:

Clearly this is a rapidly evolving situation and our service may have to change to reflect this but please be assured that the care of our patients will be met as far as we can.

Self Help:

We will endeavour to keep our website updated but there are ways you can help yourself:

Use eConsult (link above)

NHS England have produced a very simple 'Stay At Home' guidance document which is attached here.   

We have currently suspended ALL online appointments due to additional information being required on booking because of Coronavirus. 

The Practice has approval as an Savvy approved service. Visit www.savvykernow.org.uk for more information.HH